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SAMPLE BENCHMARK REPORTS

Employee Turnover Report

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This report provides industry-specific turnover benchmarks categorized by region, role, tenure, and other factors. It helps organizations compare their turnover rates against industry standards and identify trends to improve retention strategies. Below is a sample outline:

1. Executive Summary
  • Overview of turnover trends across industries.
  • Key findings: High-risk industries, regions, and roles.
  • Importance of understanding turnover benchmarks to improve employee retention.

2. Turnover Rates by Industry
  • Average annual turnover rates across major industries (e.g., IT, healthcare, retail, manufacturing, etc.).
    • IT Industry: 15–20% (due to demand for tech talent).
    • Retail Industry: 30–40% (higher turnover among front line employees).
    • Healthcare: 18–22% (nursing roles often face burnout).
    • Manufacturing: 12–15% (stable workforce but challenges with aging employees).
    • Highlight sectors with unusually high or low turnover rates.
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3. Turnover Rates by Region
  • Breakdown of turnover rates by geography:
    • North America: Higher turnover in competitive job markets like the U.S. (16–18%).
    • Europe: Turnover tends to be lower (8–12%) due to stringent labor laws.
    • Asia-Pacific: Wide variation (10–20%), with higher rates in emerging markets like India and the Philippines.
    • Regional trends driven by economic conditions, job market competitiveness, and labor regulations.

4. Turnover Rates by Role/Function
  • Roles with higher turnover:
    • Customer Service: 25–30% (entry-level jobs, burnout, and lack of career progression).
    • Sales: 20–25% (high-pressure roles, target-driven).
    • Tech Roles: 15–18% (poaching due to talent shortages).
  • Roles with lower turnover:
    • Executive Leadership: 5–8% (longer tenure, vested interests).
    • Niche Technical Roles: 7–10% (less competition, specialized skills).

5. Turnover Rates by Tenure
  • Employees leaving within the first year: 25–30% (due to poor on-boarding or unmet expectations).
  • Turnover in years 1–3: 15–20% (career growth stagnation or better offers).
  • Turnover decreases significantly for employees with tenure of 5+ years: 5–8% (higher loyalty and job satisfaction).

6. Causes of Turnover
  • Voluntary Turnover (Resignations):
    • Lack of career development opportunities.
    • Noncompetitive compensation.
    • Work-life imbalance or burnout.
  • Involuntary Turnover (Layoffs/Terminations):
    • Economic downturns.
    • Role redundancy due to automation or restructuring.

7. Industry Insights & Recommendations
  • High-Turnover Industries (e.g., retail, hospitality):
    • Invest in flexible work schedules and better career pathways.
    • Use technology for workforce planning and to minimize burnout.
  • Low-Turnover Industries (e.g., finance, healthcare):
    • Focus on retaining mid-level talent through leadership training and career growth opportunities.

8. Benchmark Comparison Table

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9. Conclusion & Next Steps
  • Highlight key strategies to reduce turnover:
    • Improving on-boarding and training programs.
    • Conducting regular stay interviews.
    • Offering competitive benefits and career growth opportunities.
    • Suggestions for tracking and managing turnover over time.

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